Quality of patient care by the nursing professional: A review [Calidad de atención al paciente por el profesional de enfermería: Una revisión]


  • Gloria Luz Julca Flores Institute of Health and Medical Sciences, Centro de Investigación y Capacitación para el Desarrollo Regional


Quality of care, patient, nurse, instruments


The objective of the study is to review research related to the quality of care provided by the nursing professional in a hospital. Various contributions to this type of research have made it possible to know instruments to evaluate the service provided by the nursing professional by the patient.


Download data is not yet available.


Charalambous A. & Papastavrou E. Nurses’ and Patients’ satisfaction as quality indicators in Oncology Departments. Cyprus Nursing Chronicles, 2006, 7(2), 14-34

Cronenwett, I., Slattery, M.A. Measure of perceptions of Unit Quality. University of North Carolina: Chapel Hill and Dartmount-Hitchcock. 1999.

Leininger, M., Culture care theory, research and Practice, Nursing Science Quarterly, 1996, 9:2. https://journals.sagepub.com/doi/10.1177/089431849600900208

Marriner T, Raile A. Modelos y Teorías en Enfermería, Ed. Harcourt, S.A., España, 2000: p.186.

Maxwell R. 1984. Quality assessment in health. British Medical Journal 288, 1470-1472.

McKenna H.P., Keeney S., Currie L., Harvey G.,West E. & Richey R.H. Quality of Care: a comparison of perceptions of health professionals in clinical areas in the United Kingdom and the United States. Journal of Nursing Care Quality, 2006, 21(4), 344-351.

Oermann M.H. Consumers’ descriptions of quality health care. Journal of Nursing Care Quality, 1999, 14, 47-55.

OMS. [Internet].2016. http://www.who.int/topics/nursing/es/

Orem, D. Nursing: Concepts of Practice, 3rd edn, McGraw-Hill, New York. 1985.

Raya A. Quality in Nursing. Nosileftiki, 1994, 5(30), 317-320.

Silva-Fhon, J. et al. Percepción del paciente hospitalizado respecto a la atención de enfermería en un hospital público. Enferm. Univ. [Online]. 2015, vol.12, n.2, pp.80-87. ISSN 2395- 8421. http://dx.doi.org/10.1016/j.reu.2015.04.001

Williams A.M. The delivery of quality nursing care: a grounded theory study of the nurse’s perspectives. Journal of Advanced Nursing, 1998, 27, 808-816




How to Cite

Julca Flores, G. L. (2020). Quality of patient care by the nursing professional: A review [Calidad de atención al paciente por el profesional de enfermería: Una revisión]. Journal of Global Health and Medicine, 4(2), 10–12. Retrieved from https://journals.cincader.org/index.php/ghmj/article/view/85